Returns & Exchanges
At HalfPriceDrapes.com, we want you to be completely satisfied with your window treatments, which is why we offer a 30-day return policy on all stocked items in their original condition. Please note that custom-made orders and altered products are final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online Returns Portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused drapes or hardware back into their original packaging, ensuring all hooks, weights, and accessories are included to avoid restocking fees.
Label and Ship
Affix the provided return shipping label to the outside of the box and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days, minus any applicable shipping costs.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
